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Help & improvements

Contact Drop Radar support

Get help with an account issue or a problem the in-app tools cannot resolve.

Choose the fastest path

Help center answers how-to questions. Report a bug tracks a reproducible app problem. Suggestions is for feature ideas. The guided location flow handles missing stores and wrong pins. For account or data issues, email support@dropradar.io.

Include useful context

Describe what you were trying to do, the exact message, your device and app version, and your @handle when account context is needed. For a location problem, include the store name and full address. Include a screenshot only after checking it for private information.

Keep sign-in details private

Never send your password, one-time authentication code, recovery key, or payment-card information. You can describe whether you use Apple or Discord without sharing credentials.

Still need a hand? Open the ? on the map for in-app help, or contact support.

Guide updated 2026-10-19. Some controls can differ by platform or app version.