Start here
Find your way around the app
A quick guide to the tabs, + button, floating Nav, and Help center.
Start with a tab
Map shows locations and nearby activity. Feed shows posts and people. Alerts contains your inbox and alert controls. Profile opens your collection and collector identity; use its settings control for app preferences.
On Android, the back button steps back one screen at a time; from another tab it returns you to the Map, and from the Map it leaves the app. This needs the latest Android version.
Settings is grouped into Account, Notifications, Appearance & sounds, Privacy, Help and About, with Sign out and Delete account at the bottom.
Create something
Use + for Report a drop, New post, or Plan a route. Starting a report from a store page keeps that store selected. Starting from + asks you to choose a destination.
Two floating helpers
Tap the floating Nav companion to plan or reopen a route. Drag Nav to a more comfortable spot. During a trip, a trip bar shows your next stop on every tab. Tap the ? above the map’s + and − zoom controls for Help center. Use its X to hide the help sheet and return to the map.
Revisit the guide
Help center’s Guide contains these articles. Settings → Take the tour replays a short tour of the map, reporting and alerts. What’s New shows recent improvements; when an update is available for your phone, an update pill appears on the map.
Still need a hand? Open the ? on the map for in-app help, or contact support.
Guide updated 2026-10-19. Some controls can differ by platform or app version.