Rate a help conversation and leave feedback

At the end of a Help center discussion, use Finish to open the optional rating. Choose 1 through 5 and add a note if you want. You can skip feedback; it is not required to keep using the app.

Useful feedback can be as simple as “The steps matched my screen,” “Too much detail,” or “It sent me to the wrong setting.” Describe what you expected and where the answer fell short rather than including private personal information.

The rating and comment are stored with the conversation so the team can understand which answers helped and improve future help. Rating a conversation does not change a location request’s verification result. A bug that needs tracking belongs in Report a bug as well.