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Reports & photos

Edit or withdraw a report

Use the controls and countdown shown after submission to correct a recent mistake.

Review while the window is open

You have five minutes after a report is created to edit or withdraw it. The sent screen shows the destination, submitted details, and Editable for with the time left, next to Edit and Withdraw. Use them promptly if you spot a mistake.

Withdrawing removes that report’s contribution to the drop. It does not remove another collector’s reports or delete the store. A new visit with new observations belongs in a new report.

A wrong destination needs attention

If you selected the wrong store, use the available withdrawal control and submit a fresh, accurate report for the correct destination. Changing map position after sending does not move an accepted report.

Delivery was not confirmed

A dropped connection can hide the acknowledgment even if a submission was accepted. Use Retry in the original flow to check or finish that submission safely. Do not repeatedly start new reports for the same observation.

After the controls expire

Send a fresh observation if the stock situation changed. For an important mistake you can no longer correct, contact support with the store and approximate report time, without posting personal information publicly. A tip you sent from away can still take a photo from the store later the same day: open it in My reports while you’re there.

Still need a hand? Open the ? on the map for in-app help, or contact support.

Guide updated 2026-10-19. Some controls can differ by platform or app version.